huntercombe hospital maidenhead

When patients tried to get help from the nurses station, they were ignored. The patient claimed staff were "uneducated" in treating eating disorders, and would "argue" with her. We are carrying out a review of quality at Taplow Manor. Taplow Manor will be the third childrens hospital owned by the former Huntercombe Group to be closed following concerns over poor care. Julie says Bonnie saw the doctors in charge of the ward very seldom. Amber is fighting back tears, as her mind goes back to her time in a mental health unit for teenagers. Finally, a nurse explained that the injuries had been caused by Bonnie headbanging, leaving Julie really shocked and upset. We will publish a report when our review is complete. the service is performing exceptionally well. They all say they were failed by the care they received from a single provider - The Huntercombe Group, one of a number of independent providers the NHS uses to provide specialist in-patient care for children and young people. The Maidenhead unit is currently rated by inspectors from regulator the Care Quality Commission (CQC) as "requiring improvement", and the Stafford unit as "inadequate". The hospital has since said it plans to reopen as an adult unit. 0000107855 00000 n Even one member of staff came forward to share her harrowing experience. Huntercombe (No 12) Limited. Sky News has now seen multiple independent reviews of patient care corroborating accounts of poor practice, and we've gathered testimonies from more than 20 former patients who were in units run by The Huntercombe Group over a 10-year period. Huntercombe (No 12) Limited, In Patients told us blood on the walls after episodes of head-banging wasn't cleaned up properly, which they found to be "triggering". "Listening to the evidence around Mia's death and how she managed to take her own life within such a supposedly secure unit was disgusting," Tori said. I am concerned that the wellbeing of Active Cares patients is disregarded in favour of profit.. There are a lot of patients who maybe caused significant harm to themselves, which could have been avoided had we had more staff.". And police are investigating the death of a patient at the hospital as well as an allegation of a child rape involving staff. 0000003319 00000 n Neve repeatedly swallowed objects she believed would seriously harm her. Neither Leigh House hospital nor the Elysium Brighton clinic, where Bonnie was later a patient, pushed girls to eat in this way. READ MORE:M4 road closures and diversions affecting Berkshire drivers this weekend, They said: A fullinvestigation into the circumstances leading up to this tragedy has been launched and we will cooperate with any other investigations. Huntercombe Young People Ltd said it was rolling out an "urgent action" plan with a new management team. 'Jane', who wishes to remain anonymous,went into the Maidenhead unit for a month in 2018 when she was 14 for treatment for low-level self-harming and autism. 17 February 2021, We often carry out focussed inspections on individual services. 0000107933 00000 n You can call them on 0808 802 9999 in England and Wales, 0808 801 0302 in Scotland, and 0800 0246 991 in Northern Ireland, or visit their website at www.rapecrisis.org.uk. Amber Rehman, who told Sky News "I've been suicidal all my life", was 15 when she went into the Maidenhead unit with serious mental health problems. A spokesperson for Active Care Group, which merged with the Huntercombe Group last Christmas Eve, confirmed a young patient tragically passed away at the John Radcliffe hospital on Monday, February 14 but did not provide further details. 169 0 obj <> endobj xref Amber was restrained to prevent her from self-harming, or to be fed through a nasal tube. Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Police investigating sexual assault at scandal-hit childrens hospital as watchdog threatens closure, Scandal-hit childrens hospital sanctioned by watchdog after systemic abuse revealed, Whistleblowers claim children seriously harmed at scandal-hit mental health hospitals, Government orders urgent review into safety of mental health patients in England, Ive been shoved, punched and spit on I believe Covid lockdowns are to blame, NHS slammed for sending children to hospital despite 1,600 sexual safety incidents, Thousands of sexual safety incidents at childrens hospitals not reported to watchdog, Scandal-hit hospital to close after investigation by The Independent. 0000100735 00000 n Her skin was grey. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. the service is performing exceptionally well. 0000100094 00000 n This is how she describes her life now after her time at the unit: "I have pretty much daily seizures, walking difficulties, tics and more. . Julie felt staff didnt attempt to follow this guidance. Finally, in March 2019, she was transferred to theElysium Brighton & Hove Clinic. NHS England and the Thames Valley provider collaborative have been approached for comment. The Care Quality Commission (CQC) has rated Taplow Manor, which was formerly known as Huntercombe Hospital Maidenhead, as requires improvement following an inspection in June. ", The CQC said: "Active Care Group is subject to close and ongoing monitoring. 0000068264 00000 n Taplow, It found some rooms were "hot and unpleasant" and some ward spaces were too small to accommodate the number of people being cared for in them. Your genorosity, care and your skill have helped me get my life back. I was like: If I dont finish it, Im getting the whole thing again. It found serious concerns over safety, medication and the general environment in which young people were trying to get better. Overall: Inadequate. Active Care Group, which runs the hospital, confirmed it would close by the end of May, saying a decision by the NHS to stop admitting patients had rendered its service untenable. Alice says: "How can anyone get better if that's the way the hospital treats people? She quickly discovered that the rules said patients had to eat a whole meal within half an hour. Expert psychological support is being provided to individual patients and staff on the ward. Maidenhead, 0000015017 00000 n Other patients make similarly disturbing claims. Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 in the UK, or email jo@samaritans.org. It said the safety and care of its patients were a top priority and it was working to move patients from the hospital by end of May 2023. The report of an inspection of the Maidenhead unit in November 2020 was published in February 2021. If you are dissatisfied with the response provided you can 0000080763 00000 n Sky News can reveal NHS England has paid The Huntercombe Group now Active Care Group - almost 190m since 2015. I am appalled to hear that there are ongoing police investigations against Active Care Group staff regarding the sexual assault of children in their care. A spokesperson said: Taplow Manor is the largest unit of its type in the country, and the number of incidents reflects that. The waiting time for psychology and family therapy was six weeks and there were "too few" specialists employed at the hospital. It provides specialist mental health services for adolescents and young people from 12 to 18 years of age. Then, in November 2018, she was sectioned under the mental health act and sent to Kennet, the eating disorders ward at Huntercombe. Note: this article is the subject of a complaint from the owners of Taplow Manor in respect of the number of sexual safety incidents reported. The Fullers are far from alone in making these shocking assertions. The practice is permitted under NHS guidelines, but Huntercombe reinserted the tube for every feed, which is against best practice, according to the Royal College of Psychiatrists. Yet the latest CQC report, published in August, gives Taplow Manor the higher grade of requires improvement. When Julie Fullers 16- year-old daughter was admitted to hospital with anorexia in 2018, she felt a mixture of emotions. She said: Up and down the country, our most vulnerable children and young people are being failed by the system. SL6 0PQ. "We, as parents, were reassured by staff that this was standard practice, although we have subsequently learned that restraint should only ever be used as a last resort, not as a routine procedure. The following ratings are from our focussed inspections, Huntercombe Hospital - Maidenhead SL6 5LH. 6 Huntercombe Hospital Maidenhead, Maidenhead, UK. Kate nails sporty chic in 600 Mountain Equipment jacket, 110 jeans and 175 walking Slice of pep-heir-oni? It is a 60 bed independent hospital. Huntercombe Lane South, Taplow, Maidenhead, Berkshire, SL6 0PQ (01628) 667881. The secret mine that hid the Nazis' stolen treasure. The Huntercombe Group, now part of Active Care Group, ran the unit as well as other hospitals. The hospital has capacity for 59 beds but at the time of the inspection in July could only admit 50 patients because of restrictions on its registration. Digital picture of King Charles which features thousands of individual drawings Do not sell or share my personal information. She was discharged after nine months but relapsed and was sent to a different hospital, aged 17, where I had lots of therapy and made a real recovery. Our sincere condolences go to all those affected.. I simply cannot thank everyone enough for being so kind. Read about our approach to external linking. The hospital, based in Huntercombe Lane South, treats children and young people aged 12 to 18 who have been detained under the mental health act, who have eating disorders and who have other mental health conditions. The staff were so nice, says Julie. She believes this is due to the trauma of her experiences. Active Care Group has been providing complex care for over 30 years. ACG Holdco Limited1 Suffolk Way, Sevenoaks, Kent, TN13 1YLCompany Number 11157123,Registered in England and Wales. Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, Investigation: Shocking figures reveal thousands of sexual incidents in the countrys 209 childrens mental health units since 2019. She recalled one female staff member crying because she didn't know how to help her. I remember one lovely female staff member actually crying, saying: I dont know how to help you. . The CQC has been notified about more than 700 incidents - which included serious injuries, whistleblowing or sexual safety concerns - since 2015. Want to bookmark your favourite articles and stories to read or reference later? the service isn't performing as well as it should and we have told the service how it must improve. 0000033255 00000 n ", The previous owners of The Huntercombe Group, Elli Investments Group, told us: "We regret that these hospitals and specialist care services, which were owned and independently managed by The Huntercombe Group, failed to meet the expected standards for high-quality care. Its you thats doing this. And I am like: Youre fighting against flesh.. HuntercombeHospital Maidenheadisregisteredtoprovidethefollowingregulatedactivities; assessmentormedicaltreatmentforpersonsdetainedundertheMental HealthAct1983 diagnosticandscreeningprocedures treatmentofdisease, disorderorinjury. Reacting to news of the hospital closure, her mother Nikki Boughton-Smith told Sky News it was a "really amazing first step in recognising that there's been years of abuse, neglect and wrongdoing". "They'd hold you down and you'd be crying screaming. Taplow Manor. We are committed to providing caring, supportive, recovery-focused treatment to young people with mental health conditions. Jane's mother took a picture of her daughter's forehead which she says shows the aftermath of her hitting her head. 0000295425 00000 n Four years on, Bonnie describes her mental, physical and emotional trauma at the Huntercombe Hospital Maidenhead, Berkshire, one of several facilities run at the time by the Huntercombe Group. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. A spokesperson for Active Care group said the difficult decision to close the hospital was made after the Thames Valley Provider Collaborative stopped admissions to the hospitals acute and eating disorder wards on 23 March 2023. Good They'd do it in communal areas. Last January, The Huntercombe Group merged with The Active Care Group, and the Huntercombe Hospital in Maidenhead has changed its name to Taplow Manor. What it looks like. Dr Sylvia Tang has been the CEO since June 2020 - a year and a half before the merger. A Department of Health and Social Care (DHSC) spokesperson said its rapid review does not preclude any future inquiries and ministers are considering all options. Sometimes it would be painful and they wouldn't listen.". 169 54 Danae Rackliff was 15 when she was admitted to the Stafford unit in 2017 for help with an eating disorder. Statistics show that 48 per cent of patients who made claims in the last quarter received psychological support after making an allegation. Active Care Group claimed that the high number of reports was a sign of best practice, indicating a safer culture. NHS England paid The Huntercombe Group almost 190m in the years since 2015. Her recollections are corroborated by Steph Smith, 20, a carer from Bracknell, who describes the serious issues she witnessed at Huntercombe both as a patient, in 2017, and then as staff from December 2021 to March 2022. 2 Academic Unit of Psychology, Developmental Brain-Behaviour Laboratory, University of Southampton, Southampton, UK; Huntercombe Hospital Maidenhead, Maidenhead, UK. The secret mine that hid the Nazis' stolen treasure. No one's gonna get better in that environment. They really help me and since I've been here I've made lots of new friends, and started doing new things like acting which I really enjoy. Amber is now supported by her parents and her sister Zahra at the family home. 17 February 2021, Download full inspection report for Huntercombe Hospital - Maidenhead - PDF - (opens in new window), Published And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". So, I am not even going to try. So stafffed Bonnie twice daily through a nasogastric tube. 0000100346 00000 n 0000080497 00000 n Inspectors said though the team had improved morale and the hospital was "cleaner and brighter", staff training was inconsistent and some felt they were not "adequately supported" in their roles. Why not be the first? Click here to view our latest report & rating. We put Why I've ditched a lifetime of possessions and downsized at 70 for my children. 2023 BBC. We have a dedicated team ready to assist you with whatever you need. What it felt like and obviously the individual things that happen whilst you're there. Taplow Manor is a specialist child and adolescent mental health inpatient service managed by Active Care Group. Huntercombe Lane South, Taplow, Maidenhead, Berkshire, SL6 0PQ (01628) 667881 Provided and run by: Huntercombe (No 12) Limited The provider of this service changed. We're here to help people live the very best life possible. Five parents said their childs mental health problems had significantly worsened at the hospital. Farewell NHS Covid app but is the pandemic actually over? I've got a 1 ot 1 each day, and all the staff are really nice and kind. Being here has really changed my life for the better. These adverts enable local businesses to get in front of their target audience the local community. But what we will be seeing is the tip of the iceberg.. the service is performing badly and we've taken enforcement action against the provider of the service. We are in the process of contacting patients relatives directly.. Sorry we are not currently accepting comments on this article. 0000001376 00000 n Id scratch my legs or arms until the skin came off or bang my head until I almost knocked myself out.. Staffing across the wards was inconsistent, with the same number of staff allocated to a 20-bed ward as a 10-bed ward. Did this woman die because her genitals were cut? huntercombe hospital Maidenhead to be shut down ! Huntercombe Hospital Maidenhead, based in Huntercombe Lane South, Taplow, provides specialist child and adolescent mental health inpatient service, including psychiatric intensive care for young . Amber was restrained to prevent her from self-harming, or to be fed through a nasal tube. Any other browser may experience partial or no support. See old profile. The CQC says it's looking into this specific claim but is aware of a number of sexual safety incidents which were reported to the police. We have our own Ofsted registered school on site so our young people can continue with their studies while receiving treatment, as long as they are well enough to attend. ", Former worker Callum Smith told Sky News: "There were a lot of incidents that could have been avoided. Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Pinned down, force-fed and drugged into zombie-like state: Systemic abuse at childrens hospitals revealed, Whistleblowers claim children seriously harmed at scandal-hit mental health hospitals, Police investigating rape of child at scandal-hit mental health hospital, I waited nine months then had to move house to get any mental health care, NHS doctors stuck in Sudan after evacuation, union warns. The young people all said they were failed by the care they received from the group, one of a number of independent providers the NHS uses to provide specialist in-patient care for children and young people. Taplow Manor is a Tier 4 Child and Adolescent Mental Health (CAMHS) hospital for young people aged 12-18 with a diagnosed mental health condition. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed . And I don't think I'm the only one. Mental health hospital placed in special measures, Serious crash near Heathrow shuts M25 - live updates, Council reveals exciting Windsor events for Coronation, In the Dock: Drug and drink drivers latest in court, Changes to popular Bracknell restaurant, pub conversion progress in plans submitted, Why time on your own can sometimes be good for you, Bracknell and Wokingham road closures during the coronation weekend, More than 20,000 Russians dead in Bakhmut, US says, Dua Lipa and Penlope Cruz arrive on the Met Gala red carpet, France May Day protests leave dozens of police injured. Archived services are ones which are no longer part of a provider's registration with CQC. The postcode to use for the Sat-Nav is SL6 0PQ. the service isn't performing as well as it should and we have told the service how it must improve. 0000825441 00000 n Former workers claimed the alleged failings at Taplow Manor in Maidenhead, Berkshire, put young people at risk. There's no need for the service to take further action. 19/11/2020, 03/12/2020 I was dragged into the feeding roomand then held down. She falters and cant speak. But just one Huntercombe Hospital in Maidenhead was responsible for more than half of these reports to the health service. Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, Exclusive: Taplow Manor, formerly owned by The Huntercombe Group, set to close after series of care concerns raised, Find your bookmarks in your Independent Premium section, under my profile. Atthetimeoftheinspectiontherewasnoregisteredmanager. 3 Central Institute of Mental Health, Medical Faculty Mannheim, Heidelberg University, Mannheim, Germany; Psychiatric Hospital, University of Zurich, . It shouldn't be open. Relatives said they had to call wards several times before staff answered the phone and long waits were recorded for some therapies. Pioneering Care 24/7 Support Award-Winning Service Child and adolescent mental health care services. There are five separate units on our Maidenhead site spread across three buildings: Kennet: Eating Disorders Service, Thames, Juniper and Holly : Psychiatric Intensive Care Units and Tamar: General Adolescent Service. Inspectors found areas "not fit for purpose; they found dried blood stains on the walls;and said young people appeared drowsy and sedated". "Since moving to another hospital, I realise that how I was treated at Huntercombe was incredibly wrong.". A young female patient also made a report to the police of an alleged rape by another patient in 2019. Huntercombe Lane South, Alice Sweeting was in the Maidenhead unit between 2020 and 2021. Our model of care is clinically led and has been put together by our doctors, nurses, psychologists, therapists, social worker and other experts in this field. It is now rated requires improvement after the Care Quality Commission found a number of improvements. Leave a review %PDF-1.4 % 0000068194 00000 n The postcode to use for the Sat-Nav is SL6 0PQ. Published: 22:44 BST, 2 November 2022 | Updated: 22:44 BST, 2 November 2022. In response to the complaints made in the more than 20 testimonies we have gathered from former patients or their families about the care received at Huntercombe units she said: Two months after the takeover a patient at the Maidenhead unit - now called Taplow Manor - died. The DHSC was approached, but would not comment specifically on sexual incident allegations. In 2018, the CQC removed registration for The Huntercombe Norwich hospital following fears over patient safety. The hospital was rated inadequate by the CQC following its most recent inspection in December 2020. Following this inspection, we served the provider with a letter of intent under Section 31 of the Health and Social Care Act 2008, to warn them of possible urgent enforcement . She said it led to her making "an attempt" three or four times a day. Join thought-provoking conversations, follow other Independent readers and see their replies. I'd fall asleep sometimes. A third patient, who also wanted to remain anonymous, and was admitted to the Maidenhead unit in 2020, shared photographs of injuries to her legs and knuckles which she says were sustained during restraints. Last year The Independent revealed that police were investigating the alleged rape of a child at Taplow Manor, involving two staff members. Report published: Huntercombe Hospital, Huntercombe Lane South, Maidenhead, is a specialist child and adolescent mental health inpatient service, including psychiatric intensive care units for young people. Inspectors found dried bloodstains on a wall in one ward, and were told patients were routinely self-harming by banging their heads against walls. We expect Active Care Group to work quickly and extremely closely with us on operational planning and this has to be done sensitively, keeping patient safety at the heart of any decisions and actions must be implemented these plans will be communicated to patients and their families as soon as possible.. Bonnie stopped communicating and would often walk out during their visits. In 2020, the Care Quality Commission warned that sexual incidents are commonplace on mental health wards. Huntercombe lies on the south-west edge of Slough, towards the south end of Burnham parish. Danae says staff who were meant to be watching to keep her from harming herself would sometimes fall asleep. She says: If Id had proper care and compassion, I dont think I would have felt so helpless. At this point, however, the parents put their faith in the hospital, unaware Bonnies experience there would leave her with PTSD. Comments have been closed on this article. The Huntercombe Hospital Maidenhead The Huntercombe Hospital Maidenhead -Ratings and reviews Contents Contents. We will publish a report when our review is complete. The support we've had from Active Care Group has been brilliant, I can't believe there is anywhere else that could do such a wonderful job looking after my son Carlo. In May 2020, Bonnie was diagnosed with PTSD by a child psychologist, and in January 2021 the independent review found there were 172 incidences of the use of restraint for feeding her. Bonnies and Julies names have been changed. In the CQC's May report, inspectors said young people told them they were treated unprofessionally, and that staff laughed during physical interventions and blamed patients for their health conditions. Read about our approach to external linking. 0000003168 00000 n Ellie Morgan started this petition. "Our sincere condolences go out to the young person's parents and all who have been affected. She was brutally restrained and was allowed to self-harm, including significant episodes of cutting. As a 17 year old patient of the Maidenhead branch on the huntercombe group I have in the past few days gone through the trauma of the loss of a patient who was on my ward due to certain staff negligence, this negligence is enforced by management on a regular . After I suffered a brain injury I was unable to speak, I didn't know what a window or a door was. . The patient herself told us she self-harmed in a way that left the wall covered in blood. (01628) 667881, Provided and run by: Under the terms of our contract with the NHS, we are then no longer able to guarantee we have the required resources to deliver CAMHs services. The alleged failings at Taplow Manor in Berkshire, then run by The Huntercombe Group, put young people at risk, according to former workers. From company updates to stress relieving tips and mental health management, and even podcasts were always releasing industry leading content. Of the other private providers, Cygnet Health Care had 704 incidents reported across four hospitals, covering around 200 beds. Want to bookmark your favourite articles and stories to read or reference later? More than 50 former Huntercombe patients have spoken to Sky News as part of a joint investigation with The Independent. Send your story ideas to south.newsonline@bbc.co.uk. My mum once watched in horror as four male members of staff pinned me to the ground just so they could give me drugs.. And it's care which the NHS is paying millions for every year. 0000007338 00000 n This experience made her eagerto give something back, so she trained as a mental health support worker. Maidenhead, The hospital was required to make improvements but was shut down, with an inquest later finding it failed to carry out frequent observations in response to Mia's threats to take her life. 0000034103 00000 n At first, her parents were impressed. It also builds upon the feedback we have received from young people and their families about what matters to them. Neve continues: Any time a patient got angry, the staff simply used to drug us to sedate us. 0000068388 00000 n A mental health hospital for young people must still make improvements in several areas, inspectors have said. Most populous nation: Should India rejoice or panic? I'd fall asleep sometimes. 0000010172 00000 n They started struggling to fit it, [but] would carry on anyway; sort of punching the back of my nose. How to look regal by the experts the royals rely on:Tinned mackerel for youthful skin, walking through a Want better sleep? The hospital had already been rated inadequate by the Care Quality Commission and placed in special measures in February 2021. They're the 'guilt-free' doughnuts with the same calories as a glass of milk - but are they any good? 0000080232 00000 n I was screaming and pressing the alarm but it took for ever for help to arrive. She said: It was kind of a bit of an open secret. I saw a child kneeing herself in the face. From what I saw, most people ended up leaving Huntercombe worse than when they arrived.. Another patient, who wanted to remain anonymous, and who was in the Maidenhead unit between 2018 and 2019, told Sky News she is now unable to live independently. She says the reason she didnt speak up was that staff repeatedly told her: Your mum hates you, youre just a massive burden. 0000108229 00000 n The regime was harsh and far behind best practice for treating eating disorders. She told The Independent: Lessons could and should have been learnt from the complaints and patient experiences of Huntercombe CAMHS hospitals dating from 10 years ago.

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