To obtain refills, patients will still call the Refill Line at 210-292-9995. The JBSA-Randolph Pharmacy is part of the 559th Medical Squadron Group that provides comprehensive health services in the San Antonio area. Please proceed to your preferred pharmacy, Lackland or Randolph, for ALL urgent medication services. Wellcare uses cookies. In alignment with Texas state law, paper prescriptions for controlled substances will no longer be accepted. These process changes will allow for enhanced support from the wings off-site robotic prescription refill center to meet demand. 1 Review. Text "get in line" to 833-258-0792 and follow the prompts. Process Update #4 - Only electronic controlled substance prescriptions. Patients can activate routine prescriptions using the Q-Anywhere system by texting "Get in line" to 833-517-4408 (JBSA-Lackland) or 833-258-0792 (-JBSA-Randolph) during duty hours between 7 a.m. and 4:30 p.m. Activating Prescription Refills -Any medications called in for arefillwill be ready after 1p.m. on the third duty day from activation. This will put you in a virtual queue which is being used by our technicians to activate your medications in the order received. The goal of the Urgent Care Pharmacy is to provide patients with their urgent medications within oneto twohours of initial check-in. FALLS CHURCH, Va. To obtain refills, patients will still call the Refill Line at 210-292-9995. A6. 2. Proceed to the pharmacy lobby and use the kiosk to activate. This simply means that a pharmacy team member has reached your request within the queue to activate and has activated any medications in your profile able to be activated at the time of the request. To receive your prescriptions quicker, please consider having your provider submit the prescriptions electronically using the sites below: DOD JBSA LACKLAD PHARMACY: NCPDP 5912236, NPI 1063829414, DOD JBSA GATEWAY BULVERDE PHARMACY: NCPDP 5923467, NPI 1184122749, DOD RANDOLPH PHARMACY: NCPDP 5912337, NPI 1861800567. A7. Walter Reed Audiology and Speech Pathology Center Focuses on Improving Quality of Life for MHS beneficiaries, WRNMMC, Bethesda, MD Text to activate prescriptions sent to Randolph using Q-Anywhere: Process Update #2 - Routine medication turnaround times. At the same time each prescription is important from ahealthcare and safety perspective. If those are correct, ask to have their office manager put in a ticket with their e-prescribe vendor. The site provides pharmacy services along with locations, hours and points of contact for all pharmacies on JBSA-Fort Sam Houston, JBSA-Lackland and JBSARandolph and reflects on-going efforts to improve how healthcare is delivered to military members, dependents and retirees in the San Antonio area. Focusing on treatments for cancer and rare diseases, we believe in care that's designed for each patient's needs.. Our specialty pharmacy's compassionate, patient-first approach helps people navigate the fragmented healthcare . It has mostly been a good experience. In a Defense Health Agency Market that serves more than 390,000 beneficiaries, U.S. Navy Capt. The goal of the Urgent Care Pharmacy is to provide patients with their urgent medications within oneto twohours of initial check-in. If left prior to 1600 hours,prescriptions are ready for pickup at 1200 hours the next duty day - or on the secondduty day if left after 1600 hours, or on weekends. Instead, once they pull a number from a kiosk for pick up, they can have a seat and wait for their number to be called. Military pharmacies are staffed based upon how many prescriptions go out the dispensing windows, so any prescription returned to stock is unsupported labor. (Courtesy Graphic). Health equality for women in service and women beneficiaries is and will remain a top priority for the Department of Defense, Acting Assistant Secretary of Defense for Health Affairs Seileen Mullen made clear during a recent podcast. Process Update #4 - Only electronic controlled substance prescriptions. Individual patients may use multiple pharmacies based on what is convenient. Marvin Reeves, USAF, Retired. We can receive all prescriptions sent by off-base providers electronically through MHS GENESIS. All JBSA Pharmacies, to include Lackland, Randolph, and BAMC, will only accept electronic prescriptions for controlled substances. Department of the Air Force outlines new Body Composition Program for Airmen, Guardians. The following process updates will take effect Sept. 6, 2022, Process Update #1 - Pick up Process Change. Youll need the patients DoD ID number, and youll get a ticket number when finished. All rights reserved. Get Directions. To obtain refills, patients will still call the Refill Line at 210-292-9995. The Randolph Pharmacy and Formulary link is under "Medical" near the bottom left column of the page under "Information Resources"*** The 59th MDW hastried to standardize the care received across the San Antonio Market as much as possible at this time while striving to provide prescriptions in a predictable, medically appropriate timeframe and to alleviate the frustrations patients currently face. Call-in activations will be turned off. Your file is uploaded and ready to be published. Visit https://militaryrx.express-scripts.com/home-delivery or call 1-877-363-1303, option 3 for more information. If the pharmacy notifies you that you need a PA, the form can be found at the Tricare Formulary Search Tool. The pharmacy call center phone lines will be deactivated for both JBSA-Lackland and JBSA-Randolph. JBSA-Lackland and JBSA-Randolph pharmacy teams are updating processes to improve support to beneficiaries. Download a PDF Readerorlearn more about PDFs. English. CenterWell Pharmacy is the preferred cost-sharing mail-order pharmacy under many Humana MAPD and PDP plans . If you are unable to pick up your medication please call and let us know so your medications are not returned to stock and remain on the shelf for you. There are co-pays, but beneficiaries will reduce time spent at the pharmacy. The San Antonio Market has launched a text messaging service to keep TRICARE beneficiaries informed about their local military healthcare system. Hosted by Defense Media Activity - WEB.mil, For 90-day supply medications, the refill can be called in 21 days prior to running out of medication, For 60-day supply medications, the refill can be called in 14 days prior, For 30-day supply medications, the refill can be called in 7 days prior. Find Navy Federal Branches and ATMs in your area. Participation costs you nothing, and may even fulfilldeductable requirements should you later need healthcare coverage under thatinsurance. Defense Health Agency guidance for complex medical markets with multiple MTFs, such as San Antonio, is to not process any prescriptions in advance. If the DoD ID is for a child and they were seen at the WHASC clinics, the clinic should provide you paperwork which contains the patient's DoD ID. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Q3. The Randolph Pharmacy Flight would like to thank the more than 250,000 beneficiaries eligible to utilize our pharmacies. the last Wednesday of every month for mandatory readiness training. Phone: 210-652-4127. Randolph AFB (Joint Base San Antonio) - 221 3rd Street West, 359 Medical Group Clinic, Randolph AFB, TX 78150. Wright-Patt doctor finds treatment path for military child with rare neurological condition. Such hyperlinks are provided consistent with the stated purpose of this website. Suite 5101 No. The automated refill call in system will give you specific times and days on when your prescriptions will be available. Phone: 210-652-4127 Mon-Fri 0730-1630. The goal of the Urgent Care Pharmacy is to provide patients with their urgent medications within 1 to 2 hours of initial check-in. 1040 Randolph AFB, TX 78150-4801 Get Directions Randolph Clinic - 359th Medical Group website 1-210-652-6403 Monday - Friday: 7:30 a.m. - 4:30 p.m. Closed from noon - 4:30p.m. The pharmacy teams will use existing space and capacity to create an internal Urgent Care Pharmacy to optimize the process for obtaining urgent medications. Clinic Pharmacy: Open to all beneficiaries. Please proceed to your preferred pharmacy, Lackland or Randolph, for ALL urgent medication services. To further expedite the filling of hand-written prescriptions, ensure thefollowing is written on each prescription:Current as of 6 May 2013Patient namePatient Date of BirthPatient phone number and addressDrug allergies (if any)Sponsors Social Security NumberA prescription drop box located at the BX Satellite Pharmacy can be used when thepharmacy is closed, or if you want to avoid the wait during business hours. Activating New Prescriptions- Anyroutinemedications will be ready after 1p.m. on the second duty day from activation. 3. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. If the pharmacy notifies you that you need a PA, the form can be found at the Tricare Formulary Search Tool. Patients will need to use Q-Anywhere or lobby kiosks to activate prescriptions. Select Option 2 for the 24/7 ScriptCenter Kiosk. These process changes will allow for enhanced support from the wings off-site robotic prescription refill center to meet demand. Below is a list of preferred diabetes testing supplies (blood glucose meters and test strips) you can receive from an in-network pharmacy. There are co-pays, but beneficiaries will reduce time spent at the pharmacy. I was told I needed a Prior Authorization (PA) to get my medication. The JBSA-Randolph Pharmacy is part of the 559th Medical Squadron Group that provides comprehensive health services in the San Antonio area. There are co-pays, but beneficiaries will reduce time spent at the pharmacy. The pharmacy teams recommend patients initiate medication renewals/refills as early as possible using the following timelines: Per TRICARE, refills can be called in when 75 percent of the issued supply has been used: Medication renewals will need to be initiated with your provider so please ensure adequate time is allowed for that process in addition to the timelines given above. The San Antonio Market has launched a text messaging service to keep TRICARE beneficiaries informed about Reeve completes a 2022 summer triathlon. The JBSA-Lackland Pharmacy is the Air Forces largest and busiest pharmacy, dispensing more than 1 million outpatient prescriptions every year. Text "Get in line" to (833)517-4408 (Lackland) or (833)258-0792 (Randolph) and follow the prompts. Refills called inafter 1200 hours or on weekends are ready the second duty day. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. Follow the options, and you will be prompted to enter your eight digit date of birth and your prescription number. JBSA-Lackland, JBSA-Randolph pharmacies implement changes to improve service JOINT BASE SAN ANTONIO, Texas - The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. A2. Co-pays (can differ depending on medication/day supply): Find retail network pharmacies at https://militaryrx.express-scripts.com/find-pharmacy. . TRICARE requires certain forms to be filled out by ordering providers for certain medications to be covered. New/Renewal Prescriptions The Department of the Air Force is establishing new Body Composition Program standards for Airmen and JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas , https://militaryrx.express-scripts.com/home-delivery or call 1-877-363-1303, https://militaryrx.express-scripts.com/find-pharmacy. Process Update #5 - Phone line deactivation. Pharmacy Direct Member Reimbursement Form. The pharmacy teams will use existing space and capacity to create an internal Urgent Care Pharmacy to optimize the process for obtaining urgent medications. Can I activate/refill my prescriptions using the MHSGenesis portal? Co-pays (can differ depending on medication/day supply): Find retail network pharmacies athttps://militaryrx.express-scripts.com/find-pharmacy. Have questions about which medications are covered by your plan? A3. This service is not available for urgent medications. I have been getting my medications from the BX pharmacy since it first opened. Providers order to the same default pharmacy regardless of where patients want to fill prescriptions; some pharmacies share a common e-prescribe queue. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. PORTSMOUTH, Va. (March 9, 2023) Laboratory Technician Andrienne Collier works with wound cultures to isolate microorganisms while working at the Naval Medical Center Portsmouth laboratory. One donation can save up to three lives. When I receive a text message saying my medication is activated is it filled and ready for pick up? An official website of the United States government, For 90-day supply medications, the refill can be called in 21 days prior to running out of medication, For 60-day supply medications, the refill can be called in 14 days prior, For 30-day supply medications, the refill can be called in 7 days prior, In alignment with Texas state law, paper prescriptions for, For beneficiaries interested in receiving medications by home delivery, Express Scripts is a TRICARE service. Q4. Refills called in after 1200 or on weekends will be ready the second duty day. We are pleased to be the fastest-growing Air Force pharmacy for the past ten years while maintaining the provision of world-class patient-centered care. These numbers are also located on top of all prescription labels. 7700 Arlington Boulevard The following page contains numerous external links to social media sites of various mission partners and organizations affiliated with Joint Base San Antonio. In alignment with Texas state law, paper prescriptions forcontrolled substanceswill no longer be accepted. Call the automated refill phone system at (210) 292-9995 or (800) 469-7170. My provider says I need it! The group consists of 367 personnel in 8 buildings. These process changes will allow for enhanced support from the wings off-site robotic prescription refill center to meet demand. The Randolph Pharmacy and Formulary link is under Medical near the bottom left column of the page under Information Resources*** The 359 MDG Clinic Pharmacy dispenses new orders entered directly into our computer system by DoD providers in the San Antonio area. We are pleased to be the fastest-growing Air Force pharmacy for the past ten years while maintaining the provision of world-class patient-centered care. This process change is not intended to limit the options available to patients, but to provide better support by using the additional staff in other areas of the pharmacy. 630 3rd St. W The JBSA-Lackland Pharmacy is the Air Forces largest and busiest pharmacy, dispensing more than 1 million outpatient prescriptions every year. The Military Health Systems new electronic health record system, MHS GENESIS, will deploy for more than 390,000 beneficiaries in the Defense Health Agencys Tidewater Market on Jan. 21, 2023. The BX Satellite Pharmacy dispensesprescriptions from civilian providers, both typed and handwritten, as well as all refills.Prescriptions faxed from physicians offices are accepted - except for Schedule IIControlled Drugs. An official website of the United States government, The Premier Installation In The Department Of Defense. English. Activating New Prescriptions - Any routine medications will be ready after 1p.m. on the second duty day from activation. The 59th Medical Wing is updating these processes after the completion of an internal study which revealed that demand for pharmacy services is currently 26% higher than what the wing is resourced to deliver. ARLINGTON, Va. (AFNS) Randolph Clinic 2 Reviews Randolph AFB (Joint Base San Antonio) - 221 3rd St West, Bldg 1040, Randolph AFB, TX 78148 Appointment Line Phone 210-916-9900 Randolph Pharmacy 210-652-6742 Information Desk/Patient Advocate Phone 210-652-6403 Randolph Medical Website JBSA Pharmacy Website Mon 0730 - 1630 Tue 0730 - 1630 Wed 0730 - 1630 Thu 0730 - 1630 The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. In a Defense Health Agency Market that serves more than 390,000 beneficiaries, U.S. Navy Capt. Why do I need to activate my prescription? Process Update #3 - Urgent Prescription Process. Y0020_WCM_100876E Last Updated On: 9/1/2022. Randolph Air Force Base Information and Referral Services, Randolph Air Force Base ID/CAC Card Processing, Randolph Air Force Base Family Advocacy Program, Randolph Air Force Base School Liaison Office, 10 Things Most Veterans Don't Know About VA Home Loans, 7 Things to Consider Before Moving into Military Housing, Commissary 101: How to Shop at the Commissary. The pharmacy teams recommend patients initiate medication renewals/refills as early as possible using the following timelines: Per TRICARE, refills can be called in when 75 percent of the issued supply has been used: Medication renewals will need to be initiated with your provider so please ensure adequate time is allowed for that process in addition to the timelines given above. Joint Base San Antonio; Fort Sam Houston; Randolph Air Force Base; Lackland Air Force Base; Camp Bullis; . Drug Formulary Current as of 11September 2012 ***Updated versions of our drug formulary can be obtained at the Joint Base San Antonio web site: www.jbsa.af.mil. 221 3rd St. W Are you sure you want to delete your template? Randolph Printable Formulary - Joint Base San Antonio. The 359 MDG Base Exchange Pharmacy dispenses prescriptions from civilian providers, both typed and handwritten, as well as all refills. See more. For beneficiaries interested in receiving medications by home delivery, Express Scripts is a TRICARE service. Randolph AFB Pharmacy Website. An official website of the United States government, Office of Research and Technology Applications, https://militaryrx.express-scripts.com/home-delivery or call 1-877-363-1303, https://militaryrx.express-scripts.com/find-pharmacy, Hosted by Defense Media Activity - WEB.mil, For 90-day supply medications, the refill can be called in 21 days prior to running out of medication, For 60-day supply medications, the refill can be called in 14 days prior, For 30-day supply medications, the refill can be called in 7 days prior. After-hours access can be obtained by coming through the FEC entrance. Request for Redetermination of Medicare Prescription Drug Denial (Appeal) Download. For non-controlled medications, please proceed to the pharmacy lobby and pull a ticket for service. Closed for readiness training Wednesdays until 9:15 a.m. 210-652-4127 Call the site you selected for medication pickup. To schedule an appointment: Option 1: Log onto the MHS GENESIS Patient Portal OR Option 2: Call CAMO (Consult and Appointment Management Office) at: 210-916-9900 JBSA SAPR Hotline: 210-808-7272 DoD Safe Helpline: 1-877-995-5247 Chaplain Services: 210-292-7373 Air Force News AMC builds Warrior Heart culture Please use one envelope for each patient. The MDW hastried to standardize the care received across the San Antonio Market as much as possible at this time while striving to provide prescriptions in a predictable, medically appropriate timeframe and to alleviate the frustrations patients currently face. Complete this form to request reimbursement for covered prescription drugs that you paid full price for. As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications.
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jbsa randolph pharmacy formulary