It was a bit darker than I would have wanted, which made doing makeup harder. My friend and I visited this resort for 7 nights and really enjoyed our time. We did have to fill out a health questionnaire, but this extra step wasn't a hassle and immediately gave us the impression that they were taking safety precautions seriously something my companion and I both appreciated. Jonathan was very professional and was constantly checking on us to ensure we had the best experience. We upgraded to Diamond Club which I highly recommend to have a full all inclusive experience. This resort certainly wouldn't be my first pick if you want a relaxing escape. I need coffee daily to function, and the Scoops Gelato and Caffe Lounge did not disappoint. Roof top bar- As far as I can remember is was good, but the nights I was up there I had, had plenty to drink, but dont remember any complaints. Alba, I cannot thank you enough for everything. Nestled between the crystal-clear waters of the Caribbean Sea and the Nichupte Lagoon, Royalton CHIC Cancun is a trendy adults-only oasis that offers an unparalleled vacation experience. Total rooms: 180 {{title}} Hotel Details. Thank you again for your review and we hope to welcome you back in the future CHIC Regards! It's an all-inclusive resort, and all meals, drinks (including alcoholic beverages) and 24-hour room service were included for both me and my companion in the room price. On the smaller side but we had a good time our first day there in it. The resort map on the TV was blurry, and there was no easily-spotted signage to point me in the right direction. Level 18 Rooftop Cabana Lounge is an elevated adults-only . Food was great and view was wonderful. We did order room service for breakfast one morning. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We thank you for the kind review regarding the dining experience you had, especially by the Level 18 service and facilities. An Autograph Collection All-Inclusive Resort - Adults Only. The hotel does offer a place where you can get tested for COVID-19, but the service wasn't advertised to us online or when we checked in. Location Cancun. Another benefit to the hotel zone is the stretch of sandy beaches. Edi was our butler and did an amazing job coordinating all of the events we wanted to do throughout our stay. Very kind, attentive, personable, and wouldnt even let us carry our own plates to the table. The finest experiences and elevated luxuries are yours to share when you upgrade to the Diamond Club. Royalton CHIC Cancun Pictures and Video - click to enlarge images or play videos . At Royalton CHIC Cancun, All-In Connectivity means you re always connected! They even hand-made the tortillas as we ordered. The Royalton Chic is situated in the heart of the hotel zone in Cancun which can be a benefit or a disadvantage depending on what type of vibe you're going for during your stay. I recommend the nachos and the tacos which I made carne asada instead of Al pastor. The second we walked through the doors, it was very clear that this resort while luxurious was probably not the vibe for my travel companion and me. Can't wait to come back and will definitely recommend to all family and friends. You get a three-course meal: a starter, sushi and a main dish. It took an hour to get to us, and my omelet and my friend's french toast was cold by the time the food arrived. Some of my favorite restaurants were, Grazie their Italian restaurant, Scores Sports Bar which we had for lunch everyday, Hunters - delicious steak, and lastly the Breakfast buffet which had endless variety from freshly made omelets to fresh pressed juices and smoothies with an amazing beach view. As you pull up, someone was waiting to welcome us to the resort, help us with our bags (which were delivered up to our room) and take our temperatures before entering the lobby area. Then I feel like we got the crap room with king bed. For an explanation of our Advertising Policy, visit, (Photo by Madison Blancaflor/The Points Guy). We moved rooms after the first night because it smelled like mold and I think I saw mold spots on the mattress. Moisture in room is terrible. Lows:I initially booked through Royalton direct and thought I had DC. Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year. The beautiful, private, white sand beaches are absolutely swoon-worthy! Nice variety and they will restock daily with what you ask for. You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! The buffet has a station for pretty much everything. Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have any great views? We happened to see signage when searching for a bathroom down a hallway in the lobby. Improve earnings, maximize rewards and track progress toward dream trips. Yes, free parking is available to guests. Are there opportunities to exercise at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? We also could order bottles, we got a rum, some got Grey Goose, others champagne. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Had a wonderful time during our stay at the Royalton Chic. Restaurants If you have a large group like we did, they split us up 10 and 4 but still served us family style, so they brought us out different appetizers and entrees, instead of us getting to select, it was that way at Italian Grazie, Asian Jade and Roof Top Level 18. Start each day comfortably refreshed in anticipation of the adventures to come. Nice large closet with a nice steamer, end tables with built in USB ports for chargers, nice large TV with sound bar, dresser drawers nice sized. This was a great escape for us from the loud music and party vibe of the rest of the resort, but once the normal schedule for events resumes and more people start booking stays, the rooftop will likely become busier. I had Baja fish tacos while my friend had el pastor tacos both were great. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 Rooftop Cabana Lounge. We did get a surprise performance mid-meal from a belly dancer. We hope to receive you again for another memorable vacation.Luxury RegardsJorge Castro General Manager, This is the version of our website addressed to speakers of English in the United States. Plus, your own feed of TPG content. We love JONATHON!!!!!!!!. Stay connected anywhere on the resort, from the suites to the beach, with complimentary Wi-Fi, in-suite USB charging outlets, and our innovative bracelet key cards for access and purchases. The open breezeway was very nice and welcoming, there was a bar on the other side of where they were taking us, we would find that out later. Considering we were in the middle of the hotel zone, I'm shocked that we were unable to get any local recommendations (we were looking for local fare, but at the very least, I figured we'd get pointed toward Senor Frogs or Coco-Bongo). The Royalton Riviera Cancun is celebrating its one-year anniversary this week. We went to this restaurant in the Punta Cana resort and were excited to try Cancun's. Property Information . The Ugly: If you come from the States expecting to experience the 5-star resort that they claim to be, you are going to be disappointed. more. Great check in experience with Alejandro. Sitting 18 stories above the glimmering lights of the Cancun Strip, the newest Royalton feature. All in all we had a lovely experience and will 10/10 recommend. Bring damp rids and your own blankets. The staff was so friendly and welcoming and always made sure everybody was doing okay. He is very personable and noticed other tables he was waiting on taking pictures with him and even gave him hugs before they left. Highlights: - Gym - Coffee shop - Mexican restaurant - Location Drawbacks: - Lack of craft cocktail options. Floors: 16. It should come as no surprise that the Mexican restaurant was hands down the best. I also wasn't impressed with the lighting in the bathroom area. If you are a steak lover like me, I recommend a restaurant called Entre Fuegos or Puerto Madero (yes, Argentinian beef like the one in Buenos Aires) about a mile or two outside the resort. Step into one of our 458 posh suites to recharge in luxury and revel privately. I feel like management hasn't made clear rules for this. Beautifully Built and amazing staff thats willing to go above and beyond for your satisfaction. We hope to see you back at the Royalton Chic for another fun and memorable stay in the future! But the only additional charge to the room not included during booking was an environmental tax that only added $2 and some change to the bill. He should do a training session for the other butlers. Our daughter was sick and him and Laura told us where the nearest pharmacy was and even went with my husband and her to get a zpack, they proceeded to check on her until she was feeling better. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Took us to the 3rd floor martini bar, and another beautiful sitting area, Sports bar, Hunters, and entertainment area. We hope to receive you soon once again at our Resort very soon.Luxury RegardsJorge CastroGeneral Manager, When we called to get a Room we asked for a good one, they booked, great, as soon as we arrived, the reception was awful not even a welcome beverage or anything, the reception guy just remark us the over charge stuff and never the things we were allowed and at the end after do the charge they offer us a Diamond pack, what it was not included and we have to paid if want to use the half of the place and facilities, and if you dont get that, you are like discriminate to several things, Bars, Pools, Restaurants, everything, why dont put the different choices since the beginning and we can decide as we want , we used to spend night in Cancn and Riviera very often and this was our worse choice ever, better go to Hyatt Ziva or even to Iberostar We paid accommodation from 9th till 11th of July 2019 , Rooms 105041 and 105043, Dear Abraham RThank you for your review and I can assure you that I have carefully considered your comments. As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. If youre interested in the spa be sure to reach out to Emilio for better deals and request Lily as your masseuse they took great care of me and the spa also offers a steam room/sauna. Royalton Chic Punta Cana, an Autograph Collection All-Inclusive Resort & Casino (Dominican Republic). There were plenty of lounge chairs and we never had a problem getting one when we did go over there. Our points-obsessed staff uses a plethora of credit cards on a daily basis. What are some of the property amenities at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Staff was attentive without being overbearing in most cases. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. We moved the stuff from our safe they offered too but we wanted to move it ourselves. Which room amenities are available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? I'm a plus-sized traveler, which made dining uncomfortable no matter where we went. If you come from elsewhere in the world, you might think this is the greatest place you have ever been (we know because we met Europeans who thought this way). Kevin brought my bags up very quickly and My butlers Maria & Axel were very professional and welcoming. Tripadvisor Travel . Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. While rain showers are great in theory (and definitely pass the Brian Kelly shower test), anyone with long or thick hair will tell you that they aren't always the best for washing and conditioning your hair. But the music and lights from down below made it hard to go to sleep without closing the curtains and the ever-changing colorful lights still seeped in through the cracks between the two curtains. We had some that had king beds and some that had two queens both rooms were pretty much the same. The view walking to the reception area was beautiful. We are happy to know how much you enjoyed your stay at Royalton Suites Cancun, especially for the fitness classes, refreshing beverages and customer service. Awards can be used for one night (redemption level at or under 35,000 Marriott Bonvoy points) at hotels participating in Marriott Bonvoy.
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