However, we cannot guarantee that a canceled Job will be selected by another Technician and rescheduled or that the Job Request will be completed. View our privacy policy. This warranty is valid at Firestone Complete Auto Care locations. For more information on what cookies we use and how to manage these cookies please visit ourPrivacy Policy. They said it was normal. - Jeff C., Facebook. After initially trying to blame the customer, the senior technician eventually agreed that the headlamp was broken by the Firestone mechanics and promised to replace it in two days. Feel secure with our Triple Promise - We guarantee that your experience will be Fixed Right, Priced Right, Right on Time! They are only offered through companyowned Firestone Complete Auto Care stores. Click Finalize Appointment. Youll receive a confirmation email immediately, and youll also get a reminder email the day before your appointment. They charged me over $1300 to replace the radiator hoses and water pump on my Kia. That button is added into notifications by default, but can be removed in the Email Settings section if needed.. I think is very fair. #28738 Replace any conventional tire with the proper RFT as soon as possible. Firestone Transforce AT Tire Review. We understand that shopping for tires can be overwhelmingand were here to help. To complete your registration in just three easy steps, you will need your contact, dealer and tire information. So much for "complete" auto care. That makes taking care of your vehicle amazingly simple. Our professional technicians believe in truly complete auto care. Text STOP to cancel, text HELP for help. Head to the nearest Firestone Complete Auto Care If the automotive repair or service was performed improperly, then we will re-perform the service at no additional charge to you, during the established warranty period. to provide quality auto repair and service in Honolulu, Note: Some vehicle manufacturers do not recommend using repaired tires. Once you log in, you can search for a location to schedule your appointment (if you ordered new tires on Costco.com, you should select the same location where your tires will be delivered). Find your local Tire Center here. Also synthetic oil change. We'll take it from there. budget-friendly service offers, oil change coupons, or tire deals. We'll take it from there. Replaing both drums with the holes over the drum brake adjustors. You can save time in the store by pre-booking your maintenance service appointment online today. For example, a tire with a code ending in 329 was produced in the 32nd week of a year ending with a nine (9). A refund or the cost of a new rotor and half the labor cost. Desired outcome: When expanded it provides a list of search options that will switch the search inputs to match the current selection. There is still time to experience our top-performing winter tires. And if you just need a quick tire repair or pressure check? If after a reasonable number of attempts, the defect has not been fixed, the buyer may return this product for a replacement or a refund subject, in either case, to deduction of a reasonable charge for usage. Car batteries may be small, but the power they provide is huge. If you're struggling with them, just request someone experienced and state your reasons. Consent not required to be considered for employment. At Firestone Complete Auto Care, our goal is customer satisfaction. Download the free app today. This will surely increase the credibility of your complaint. We'll take it from there. **Valid at any company-owned store. If you have further questions, please visit ourTire Site. This guarantee excludes wholesale, clearances, closeouts, catalogs and rebate prices. The Costco Tire Center offers several installation and maintenance services to get our members on the road, including rotation, balance, nitrogen inflation, nitrogen conversion, and flat repair. This button displays the currently selected search type. You can depend on our Learn about tire features and see suggested tires for your vehicle. Directions Modifications may include but not limited to; adding or removing a service feature, adding or removing maintenance items, scheduled service date/time, and scheduled service address location. We'll take it from there. I had a complete vehicle inspection with oil change on 01/28/23. to help make sure your ride stays safe and smooth, no matter the season. Cost of additional brake system components, including rotors and drums and/or labor to restore Brake System to its safe proper operation is not included with the warranty on Brake Shoes, Disc Pads, Calipers and/or Wheel Cylinders and all other hardware. I took my vehicle in on Friday, April 14th to get a regular check up on my vehicle to make sure it's ok to drive out of town. Plus, our Triple Promise Guarantee means that your car will be Fixed Right, Priced Right, and Done Right On Time. You may also contact Customer Retention tollfree at 8004404167. Went to pick up and they changed my back tires to new tires and rotated the smaller ones to the rear. Shop for tires online or in-store and Every vehicle is unique, and various parts can wear out at irregular intervals depending on your driving habits. to engine repair, Never perform tire service procedures without proper training, tools, and equipment. Plus, youll enjoy various industry-leading perks, including competitive pay, performance-based incentives, paid training, and healthcare benefits. A/C. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals.. Whether you prefer high mileage, conventional, synthetic, or synthetic blend oil, your car needs fresh oil at the factory recommended interval, which is typically 3,000 miles. Not only will you join a nationwide team of passionate auto technicians, service specialists, and retail professionals, but youll also help motorists keep their cars and tires in tip-top shape. Find Firestone Complete Auto Care Locations by City, Find Firestone Complete Auto Care Locations by State, California Transparency in Supply Chains Act of 2010, * You will receive recurring text messages from Bridgestone. Take the guesswork out of tire shopping with our Tire Decision Guide for a perfect match no matter your driving preferences. This is why we advise that, before purchasing, our customers make sure the tire(s) they select meet the following vehicle manufacturers' Original Equipment (OE) specifications. Learn More * You will receive recurring text messages from Bridgestone. I scheduled an appointment March 22nd for my vehicle breaks to be replaced for March 26th at 10:00 am via online. Is this your company? Click here to get notifications about new complaints of Firestone Complete Auto Care. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. I complained and they did not understand the issue. By continuing to browse our website, you agree to use these cookies. If in doubt, do not exceed the 50-mile (80 km) limitation. Change Store. Whether you need all-season truck tires or high-performance car tires, we've got the right tires for your vehicle type, driving style, climate, and budget. Explore our services below and call (704) 612-5834 to schedule your next safety inspection or repair at 8148 Providence Rd today. Besides, we're drivers just like you! One of the worst I've ever seen. No more ignoring. With first-class auto repair, maintenance, and tires from your local Firestone Complete Auto Care, your car can live a better life. I just got a note from the bank that is charge of my charge-- they are ripping me off, also. If you'd like to find your vehicle's tires or need more information, visit our Tire Site. We present the Manufacturers Suggested Retail Price. Message and data rates may apply. I purchased a battery from Firestone (1430 Greenville Ave, Dallas tx 75206) on 2/19/22 with a 3 year warranty. Please call store to confirm availability. Update to this claim: Claim it and get a lot of features. He said that the technician was fast and sometimes he does it quickly. car batteries, engine tune-ups, alignment, and much more. As I got into my vehicle on Sunday, April 16th.. Staying on top of a routine maintenance schedule helps you replace important components before they wear out, such as transmission fluid and accessory belts, so that your cars more permanent parts can operate more efficiently. You may modify your Job at any time, subject to the following. A tire rotation consists of removing the tires from their current locations and rotating them to another location on the vehicle. I was told to pick it up. I called Firestone to bring my car in and they said they couldn't see me until the following week. CO 80122-2708 Our 3,500 hardworking ASE Certfied technicians help to keep your car running newer, longer since 1926. #28738 I had a scheduled oil change at the Pleasant Hill IA location(store 304016)on my 2010 Dodge Ram 2500 Laramie on March 15, 2023. Spark plugswear out over time from extreme temperatures, normal wear and tear, and outside debris and contaminants. How can I schedule an appointment at my local Tire Center? Available on iPhone and Android. This review was chosen algorithmically as the most valued customer feedback. Can you fill a car with the engine running? Sorry, there are no service offers available at this time. The staff is superb. We'll adjust your vehicle's wheel alignment according to OEM spec, as well as check your tire air pressure level. Customer service should always be top priority. 7980 S Broadway Schedule An Appointment Find Maintenance Services Oil Batteries Scheduled Maintenance AC Service Tune-Up Electric & Hybrid Vehicles Transmission Drivetrain Radiator Wiper Blades Free Vehicle Inspections Service Warranty Options Schedule Maintenance Service Online I want snd deserve an apology and some type of recompensation because he hung on me and left me without a car on a Saturday night. The only good thing is that you can link you store card to the app to make payments. You can select the location by clicking the pin on the map or by clicking Select Site.. GENERAL PROVISIONS (Applicable to all warranties): All Firestone Complete Auto Care guarantees are given by Firestone Complete Auto Care. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Firestone Complete Auto Care, Featured Firestone Complete Auto Care complaints. Shop our full line-up of Firestone, Bridgestone and Primewell tires or check out our special offers. Find your specific vehicle maintenance schedule with our online database above or by using the MyFirestone app. We've been one of the nation's leading tire provider for years. Charges reduced to 1 hour labor. for car troubles both big and small. If two new tires are installed, they will also be installed on the rear of the vehicle. From a new set of tires to an oil change, alignment to brakes, were the complete auto repair package thats committed to helping keep your car running newer longer. If the sidewall indicates a distance limitation, do not exceed that number. Shop for tires online or in-store and turn to your local Firestone Complete Auto Care to help ensure your ride stays safe and smooth, no matter the season. Technicians reserve the right to refuse a Job Request. Check back soon! This app is aweful. *, We value your time, if your vehicle is not ready at the time we promised, we will offer a 10% discount on your next purchase (discount cannot exceed $25.00).**. He said that would not be something he could give me. https://www.bridgestoneamericas.com/en/newsroom/news. Firestone Consumer Tires. Jump to a Section Pricing TIRE OFFERS & EVENTS Stores & Inventory Tire Registration Warranties Product Maintenance Information Run-Flat Tires Actual pricing may vary based on retailer, region, tire size and other factors. Find a store near you. Contact your nearest retailer directly by visiting the. turn to your local Firestone Complete Auto Care $939.98 for 2 Tires. If this is your first time scheduling an appointment, click "Create new account" to register your email address and . Thanks for listening. OTHER SERVICE WARRANTY EXCLUSIONS: Replacement of anti-freeze or clamps is not included in the warranty on belts/radiator hoses. If you don't want to keep the tires, there are two return options: We dont have the ability to process exchanges for tire orders placed on Costco.com. CO 80122-2708 A quick test will let you know if your car battery is providing adequate power and at what temperature it could potentially fail. This is my 5th notification. If youre not completely satisfied with your order, stop by the Costco Wholesale Tire Center when the tires arrive for a refund. Select your vehicle type and the services youd like. Thank you and apologies for the hassles. Desired outcome: But no more games. You can count on our technicians. Our Customer Service team can help you modify scheduled work orders at (800) 242-0504 or support@firestonedirect.com. We will follow up with them to make sure they're respecting online appointments just like those made in store. If you return or cancel your tire order and you need a different set of tires, youre welcome to place another order on Costco.com. When I went to pick up the vehicle, I questioned the charge of $361.49 for labor. i took my car back i had one of the representatives in front desk named Deansigned a paper where he said that they were ordering what they had cut off and they First if all, I went to make an appointment and they told me they were completely booked for Saturday. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. It has an equal or greater OE Speed Rating. an everyday sedan or slick sports car, WHAT SERVICES DOES THE COSTCO TIRE CENTER PROVIDE? Charging for parts and labor not installed. Replaing both drums with the holes over the drum brake adjustors. Transmission trouble, check engine light, or broken A/C, Sticking to your vehicle's maintenance schedule matters. They called me at 2:39 pm and told me it would take 3hrs labor to replace the starter and battery and quoted me a price that reflected that. Available on iPhone and Android. How It Works Step 1 Search Search for tires by entering your Vehicle, License Plate, or Tire Size information Step 2 Select Select your tires based on your driving needs and rim size Step 3 Schedule Schedule your installation appointment at your chosen Costco Tire Center Step 4 Free Shipping Easily schedule an appointment at one of our 1,700 locations - Open late and on weekends. Firestone has no comment on the various performance claims made by Nitrogen suppliers. Download the free app today. From drivetrain services Repay me $789.54 for the damage they caused to my van. I had to go back three times to get the right size tires. They are supposed to close at seven and i call at six to see if my car is done. Search text is invalid. For additional details pleasehead to our Tire Siteand select your warehouse location to view the tire warranty and Tire Center FAQs. We bring Auto Service direct to you with our mobile service vans. Auto Care & Tires. All visitors are advised to consult with the Access Office at (609) 258-5737 for details prior to arrival. Scheduling an appointment at your local Tire Center is easy! Firestone Complete Auto Care Stores. Note: Maximum distance values are determined under controlled conditions, which may vary in actual use. I was heard something like "They're Russian". Never dealing with Firestone and their careless workers again. Many errors, finally some of the service history is in my app but is missing over the last year's work, nothing after 5/2021, the import doesn't work with phone number or even invoice number. Original equipment tires are not available at all stores. Unfortunately, some stores do not recognize appointments made via the app. It may be necessary to have it removed from the wheel for a complete inspection. If you cancel within 24 hours of the scheduled start time for the Job, you may be charged a fee of $30. We believe that when it comes to helping your engine run its best, there are two things you shouldn't forget about: car batteriesand oil changes. We're working on getting the 'contact us' working again. I paid 908.00. Car broke down? For more information on what cookies we use and how to manage these cookies please visit our, Get Up To $70 Back By Mail On A Firestone Visa Prepaid Card, Experience Our Top-Performing Winter Tires, California Transparency in Supply Chains Act of 2010. Something about having to turn it in? We'll take it from there. I was told that the adjustor did not need replacement, the spring over the adjustor wheel was installed in the reverse direction, so the adjustor could not be turned to contract the drum brake shoes. Download My Firestone and enjoy it on your iPhone, iPad, and iPod touch. SORRY THERE WAS AN ERROR RESPONSE each attempt in past and currently. 2) Contact Firestone Oil Change: Call Firestone Oil Change at (800) 752-0380 to speak to a real person, explain your needs and situation to see if there are any alternative options . Here are some ways to care for your transmission once the weather has warmed up. If you have further questions concerning Tire Pressure please contact Technical Services at 1-800-847-3272. As for the service records, please use the 'contact us' from the website and ask to be passed to the developers (reference this email) and we can work with you to get all your service records. head to a nearby Firestone Complete Auto Care in Honolulu In any situation, the extent and location of a puncturing object or other road hazard are also critical factors. If in doubt, consult a qualied tire service professional. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. At Firestone Complete Auto Care, our goal is customer satisfaction. I left the vehicle and they tested it and called me to say not needed a new starter and that I should also replace the battery. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. And thats the way weve been doing things for the last 95 yearshelping our neighbors get back on the road with confidence since 1926. This location replaced my tire finally after the 3rd visit to this location, but not before causing damage to the rim. FIRESTONE COMPLETE AUTO CARE - 10 Reviews - 15210 Manchester Rd, Ballwin, Missouri - Auto Repair - Phone Number - Yelp Firestone Complete Auto Care 10 reviews Claimed Auto Repair, Tires, Oil Change Stations Closed 7:00 AM - 6:00 PM See hours Write a review Add photo Photos & videos See all 6 photos Services Offered Verified by Business If you are looking for other types of Firestone tires, please visit, Full warranty books are available to download from the, This site uses cookies to enhance your user experience. We have answers to the questions that are important to you. Visit your local Firestone Complete Auto Care in Honolulu for high-quality auto repair, maintenance, tires, oil changes, and more. Investing in the best car or truck tires Price Per Tire: $469.99. We install over 800,000 car batteries a year and perform more than 19,000 oil changes each and every day. The customer 22 April 2023 took my 2009 Dodge Ram 1500 in for an Engine Tune-Up Service/Tire Pressure sensor repair. A Firestone Police Department Supervisor, Traffic Control's compensation ranges from $61,881 to $90,199, with an average salary of $73,300. Cost of refrigerant and recharging of the air conditioning system is not included with the warranty on air conditioner parts or air conditioner compressors. Littleton, Just stop by! You can also ask for a car battery test during your regularly scheduled oil change, another key service that's important to keeping your engine healthy and happy. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance and even get special offers and deals. If you have further questions concerning Tire Application please contact Technical Services at 1-800-847-3272. Please call store to confirm availability and pricing. The "online/app only prices are either never honored or are in reality the actual cost. Contact Us, and we'll submit the refund request for you. The warranty period will be extended for the number of whole days that the product has been out of the buyers hands for warranty repairs. Explore The Little Clinic Nutrition Appointments Our Registered Dietitians believe in food as medicine. The Priced Right promise gives you complete confidence that Firestone Complete Auto Care will match any current, locally advertised price on tires. The speed rating system is intended to permit comparison of the speed capabilities of different tires. Call 877-734-9512, or text BRIDGESTONE to 97211* to apply. Today, Firestone is one of the world's leading and most trusted . Tire Replacement Questions | Firestone Customer Information FAQS We have answers to the questions that are important to you. Littleton, We're your local car care center, tire store, and automotive shop combined into one. Learn More * You will receive recurring text messages from Bridgestone. Schedule an appointment or stop by your local Firestone Complete Auto Care today. you should always be close to vehicle maintenance and car repair you can trust. If you have further questions concerning Tire Warranties please contact Technical Services at 1-800-847-3272. Check back soon! We reserve the right to establish, remove and/or revise our modification policy or modification fees at any time in our discretion. Take Control of Your Car Now, you can take our crew with you! Plus, youll enjoy various industry-leading perks, including competitive pay, performance-based incentives, paid training, and healthcare benefits. In the meantime, try our FAQs or contact the Bridgestone Service Center by calling toll-free: 1(816) 492-2038 . Do not replace or mix RFT with conventional tires, unless on an emergency/temporary basis. Reasons may include, without limitation; the Technician does not have access or permission to work on your vehicle at the location you provided; the location is not fit for performing automotive services (e.g., hill or uneven surface); or the information you provided with respect to your vehicle is inaccurate or incomplete. HOW ARE COSTCO.COM TIRE ORDERS DELIVERED AND INSTALLED? Firestone 25602 S I-45 Frontage Rd Spring, TX 77386 United States. When a client clicks the Change/Cancel Appointment button, they're brought to their appointment confirmation page, where they're given . How are Costco.com tire orders delivered and installed? We help take care of all your car's parts and pieces, Flat tire, flashing dashboard light, or strange engine noise, we can handle it. Desired outcome: Vibrations, weird noises, and engine movement could mean a bigger problem. It allows you set appointments all of which get canceled because apparently it doesn't show real time open appointments. We promise that the services we perform will be fixed right the first time. A real solution. Post-winter car care is important just dont forget about your transmission! stores around the country, The store has never called me back. Before I even left the lot I let them know. I dropped it off after waiting all day for it I get a call that is wasnt ready the oil had been changed but they didnt know how to get the oil filter off. Engine tune up/spark plug replacement/cabin air filter replacement, complete vehicle inspection, - 2013 town and country battery light problem, Rear drum brake shoes adjuster and brake drum placement. If you have any questions, or need to make a modification or cancellation request for an appointment on the day of a scheduled installation, please contact our Customer Service Team at(800) 242-0504orsupport@firestonedirect.com. Enter your contact information. This app may share these data types with third parties, App activity, App info and performance, and Device or other IDs, Personal info, Photos and videos, and Device or other IDs. Routine maintenance services are often done on a 30-60-90 interval, meaning you should perform essential preventative maintenance about every 30,000 miles. Online scheduling: Those ready to purchase tires from Firestone and/or have their vehicle. Firestone Commercial Truck Tires. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance and even get special offers and deals. Now, you can take our crew with you! *This guarantee extends to the Customer, within thirty (30) days after the date of purchase, a refund of 200% of the difference between a competitors current, delivered non-sale price and the price of the same tire purchased from a Bridgestone company-owned store. Because these tires ride so well even without ination pressure, the TPMS may be necessary to alert you of an ination pressure loss condition. Please do not use special characters. If parts are required to restore vehicle to manufacturers alignment specifications, then those parts and the labor required to install them are not covered. And if you need a pressure check or tire patch? Routine manufacturer-recommended maintenance is one of the best ways to keep your vehicle in its best possible condition. Wheel alignment services include inspection and adjustments to your vehicles steering and suspension system. As I was traveling thru Houston my battery light came on so I went to the nearest Firestone store #353236, They check the car they told me it was ok to continue on that I will make it to San Antonio and have car checked there. Tire adjustments under this Limited Warranty will only be made at an authorized retailer. Yet there is still a leak coming from my car. Lets get started. No more ignoring. Not all tires have a speed rating requirement. (If you ordered new tires and need them installed, youll be asked to provide your Costco order number and select the date you placed the order). Not only will you join a nationwide team of passionate auto technicians, service specialists, and retail professionals, but youll also help motorists keep their cars and tires in tip-top shape. . 7980 S Broadway I basically feel I was ripped off. And they're supposed to be open till 7:00 and they would not wait for me knowing I need my car and they just hung up on me. Lifetime Alignment is only warrantied so long as the vehicles suspension and/or body height has not been modified via a lift, lowering, air shocks, or air rides. In the meantime, try our FAQs or contact the Bridgestone Service Center by calling toll-free: 1(816) 492-2038. The developer provided this information and may update it over time. I said okay and took my car in on 4/7/23 After they said the work on my car was completed there was a loud noise when I applied the brakes. See exactly what your manufacturer recommends. Simply visit Costcotireappointments.com and follow these steps: If you ever need help scheduling an appointment, feel free to get in touch with the Tire Center at your local Costco. By continuing to browse our website, you agree to use these cookies. Want your work to make a difference? Sign up to receive offers and promotions in your inbox! By continuing to browse our website, you agree to use these cookies. View our privacy policy. plus oil changes, brake services, maintenance, Be sure to use an accurate pressure gauge. Firestone Commercial Truck Tires. I was charged 442.36 at the time of my visit and 149.00 the following On April 12, 2023 I brought my car to 7426 Cantrell Rd. By texting BRIDGESTONE, you agree to receive text messages from Bridgestone at your mobile number, which may be sent through an automatic telephone dialing system. so I got a jump start and made it to the nearest Firestone store # 749144 On 3/23 I took my 2010 Lexus RX350 to Firestone because it had issues with starting. help keep your vehicle going strong. If they do find a maintenance or repair problem, they won't take any actions without talking to you first, so you're never surprised with unexpected repair costs.
firestone appointment policy
firestone appointment policy
firestone appointment policy