microsoft surface data eraser no disk drive found

Have you Tap or click OK to erase the contents of the USB drive. One is a Toshiba and the other I just bought for this is a PNY. Once the bootable USB is ready, you will see the Success message. To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. and our If you can turn on your Surface Duo, reset it to factory settings before you send it to us for service. I don't think anything crucially private or important is on it. after extracting copy all the contents of "usbimage" to the Root of the usb pendrive say F:\, method 2 At last, tool was created bootable pen drive without single errors. onedrive link The Microsoft or Surface logo appears on your screen. Most likely the SSD is fine. Does Microsoft repair the Surface I have sent in, or does it replace the device. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). But you want to create iso file correct . The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. UEFI BIOS is pretty basic. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. [!CAUTION] For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. Figure 5. I run the tool and it was detected that Pendrive Successfully , and i followed onscreen instructions. However, this does not prevent your data from being recovered with forensic or data recovery capabilities. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing. ]LOG]!>. Prepare a Surface device to be sent for repair. Microsoft doesnt have physical destruction capabilities. retry create bootable usb pendrive. Thanks for the assist. [LOG[################################################]LOG]!> You could also use the Linux gparted and check the SMART values of your SSD which will give you confidence. Partition to be erased is displayed in Microsoft Surface Data Eraser. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. Just don't want to waste hours trying to format this Surface Go tablet to send it in for repair. Then got to a point that says. CRITICAL ERROR: Unable to properly mount the USB. I've tried 3 different USB thumb drives with the same outcome. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. No need to physically destroy the storage unless you have some high compliance requirement that demands it. If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. Please refer to the Surface warranty terms and conditions for details on how your device will be serviced or replaced. Onedrive link https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, Google drive link https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing, download the iso file and write on a USB pen drive.do u mind sharing for devices like surface 4 pro, for older devices 2020 year and earlier Dism /Online /Cleanup-Image /RestoreHealth, use check disk by The Surface Data Eraser can be used on Surfaces running Windows 10, Windows 8/8.1, and Windows 7. restart the windows to check disk automatically , once completed restart the windows . Step 3: Type Microsoft Surface Data Eraser in Start menu search box and then press Enter key to launch the tool. Turn off your Surface device. As to the partitions, you need to delete all of them during the install and the installation will recreate them. Press and release the power button. Press and hold the Volume Down button. I also tried two different USB drives, both are 16GB drives. Booting the Microsoft Surface Data Eraser USB stick. I was rightfully called out for Microsoft Surface Data Eraser enables you to wipe stored data from your Surface device directly from a USB stick. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). Reddit and its partners use cookies and similar technologies to provide you with a better experience. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. To boot your device from the USB stick follow these steps: a. Tool doesn't format USB drive. This version lists it as v3.7.137.0 -- The change log on the info page https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser only goes to 3.2.78.0 what happened in between those versions? The download size is about 360 MB. If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. From the desktop, open File Explorer. boot the Windows into normal mode and use Select X to close Microsoft Surface Data Eraser. Microsoft Surface Data Eraser is periodically updated by Microsoft. Here is how to that. I suspect a bad hard drive but its out of warranty so I'm hoping to find a fix. https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing. However, feel free to re-open if you have additional questions, comments or suggestions to help improve the contents of this documentation. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. When you deploy Windows on a some Surface devices that have 1TB drive configuration, you may encounter errors or other issues that concern locatingthe DISK0. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. Continue to hold the volume-up button. Select the USB drive by clicking the radio button next to it and then click the Start button to begin preparing Surface Data Eraser bootable USB. When the Congratulations screen is displayed, you can eject and remove the thumb drive. downloading link for few 64bit surface devices https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, Please could you send a new link for downloading the iso file cos i also tried to create the usb bootable file but it keeps failing at 5% , i need the one for 64bit , thanks, 64bit surface devices https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, pliz @RAJU2529 am requesting for the new download link coz this one is expired This issue occurs because some Surface Devices with 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. b. To boot your device from the USB stick follow these steps: a. Your email address will not be published. a have a problem of formattin using eraser tool. If it's going to be too much work, I'm probably just going to shred the whole unit, but I think we could get a few bucks out of them if we sell them, and I'd rather not landfill the whole thing. For more information, please see our A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. Even though the Microsoft Surface Data Eraser tool is compatible with Windows in S mode, you wont be able to create the USB stick on Windows 10/11 S. The Microsoft Surface Data Eraser tool is a custom tool for Surface devices running Windows 10/11. @jans-at .You already created bootable pendrive. Release the button once the UEFI screen appears. Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. method 1 You can't even buy a 4GB USB drive anymore, the minimum now is 16GB from a Best Buy retail store. Prepare a Surface device to be sent for repair. Turn off your Surface device. oc One of my customers reported that someone took over his computer, was moving the mouse, closing windows, etc. This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. I'll read up on " This version of Microsoft Surface Data Eraser adds support for the following devices: [!NOTE] Have you also need to make sure that you've turned off secure boot for the Surface Pro 4 or it will never boot from a third party bootable USB or .ISO image. Opens a new windowIt says: Download the media creation tool and run it to create a bootable usb windows 10 installer. How will my data be removed from the hard drive at the service center? The bootable USB will be ready in less than 5 minutes on most modern PCs. If you need to ensure the security of your sensitive data by destroying all information from your Surface devices safely and permanently, use theMicrosoft Surface Data Eraser tool. @RAJU2529 thank you sir let me try it out. I need to format my Surface Go before sending it in for repair and can't even get this utility to work. Storage spaces drives are virtual, so they are listed after physical drives. When the Congratulations screen is displayed, you can eject and remove the thumb drive. @RAJU2529 & @illfated -- Thanks for replying. and rerty it. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. Most Surface models don't have removable storage media. Hi Mr. RAJU, I am having the same problem as jaxne, could you send a working link for the bootable ISO again? This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. @RAJU2529 yes correct. @jans-at Today just now i successfully created a bootable iso file for 64bit. d. Release the Volume Down button. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. I was able to get that .iso file to work. Repurpose a Surface device for a new user. active files.zip, then copy both files Oscdimg.exe and MakeWinPEMedia.cmd to this location C:\Windows\System32, type below line in CMD with admin rights my surface book 2 is stuck at windows logo (is it called boot loop?). After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. This really helps out :). After clicking the Download button, you will see a page where you can select the tool that you want to download. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. @jaxne we will close this issue. NOTE: The download page lists other tools for the Surface device as well. Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. On our PC, it took less than 2 minutes. If youre using a USB 2.0 device, you might get the following screen with We recommend that you use a USB 3.0 thumb drive with at least 4 GB of space message. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. then inserted transcend usb 2.0 GB pendrive, . Zeroing the drive and clearing out the TPM (to remove the BitLocker keys stored to decrypt the data) will effectively nuke the drive. boot the Windows into safe mode and then try to bootable usb media. On Sun, 23 Apr 2023 at 17:38, VARADHARAJAN K ***@***. The text was updated successfully, but these errors were encountered: @jaxne . Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. The error message you received when you tried to reset the Surface using a recovery drive suggests that the device is unable to detect its disk drive. Booting the Microsoft Surface Data Eraser USB stick. [!TIP] Select Complete to finish the USB creation process, as shown in Figure 5. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. See Recovery options in Windows 10 for more information. I do appreciate @RAJU2529 giving me some additional things to try, but after today, I've reached my limit in trying to get this to work. Required fields are marked *. mentioning a dead Volvo owner in my last Spark and so there appears to be no The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. If your Surface continues to fail during this process, it is passed to the repair line to remove any faults. I tried surface data eraser but I get an error message that "no disk drive found". Someone suggested copying contents of UsbImage.zip to USB after making it bootable doesnt work either: I just get a command prompt after UEFI boot on X: drive, which doesnt accept keyboard inputs. Diskpart isnt able to create a new drive that I'm aware of, only partitions and volumes. When you boot from the usb the windows 10 64 bit installation will start and ask you whether you need pro or home to which you should respond PRO. using windows 10 adk and winpe adds on files. Figure 1. Microsoft Surface Data Eraser is periodically updated by Microsoft. Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. I would recommend testing if there is a problem extracting any other files, like ZIP files, RAR files and others, on the computer where this tool fails. Here is the downloadable bootable .iso link google drive Privacy Policy. While it has been rewarding, I want to move into something more advanced. Dell rebuild via PXE boot 'no bootable device found", https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser. I can get it to boot into a USB clean install of windows 10, but its not recognizing any drives. @jaxne : There is a chance that the downloaded file itself could be damaged or that the extraction process failed due to a read/write error (out of space or virtual memory).

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